The connected device is unable to access data on this device android file transfer. " Every time that I connect via USB my not-rooted Galaxy S6 (SM-G920F with stock Android 7. The most recent versions of Google Drive and Dropbox are known to interfere with OpenMTP. If you use a cable, make sure that the cable fits into both of your devices. When you've finished, eject your device from Windows. It's been over 2 months since i noticed that whenever i connect my pixel 3 to my laptop (or any other desktop as a matter of fact) the 'USB controlled by' is set to 'This device'. Other potential causes include faulty cables or USB ports. However, what can you do when Android File Transfer not working occurs, such as no Android phone found, unable to connect to the device, etc. If you regularly transfer files, you can choose to change the default USB connection setting, by following the steps below: 1 - Enable Developer Options Hi everyone! I have a client with thousand of devices managed with Intune, a few days ago several users started to complaint about the USB file transfer not working, the devices are all Samsung Android (fully managed). If you have a Mac, you'll need to download Android File Transfer to access your phone. When I hook a USB cable to it and connect it to my computers, my PC's ding and I try to click "Controlled by: Connected Device" but the connection's blocked (it tells me it couldn't switch). Thus, most phones connect easily to a computer using the "plug and play" function. Reconnect the USB cable and try again. Go Jun 7, 2015 · Turn on your device and connect it to your computer (using a cable which supports data transfer) Unlock your device and open the notification labeled "USB charging this device" - you may need to swipe down from the notification bar Select "Transfer Files" from the menu that appears. You should be able to access your device on your computer. The connected device will be able to access files on this phone (MTP connection). Hidden Layers of the File System When you connect your phone to a computer, the connection is typically routed via MTP (Media Transfer Protocol). Oct 31, 2024 · If I switch to transfer images, the pc will open a new window and Image transfer works, but switching back to file transfer and any window just closes and the phone/tablet is no longer seen by the computer. The process is similar on most Android phones: Go to Settings > Connected devices > USB, and then tap File transfer / Android Auto. 0) to my car (a Kia Soul 2015), this popup annoys me: "The connected device is unable to access data on this device. When your Android device is not able to connect to your computer, you are unable to transfer files via USB from your Android device or to your Android device from your computer. ? Find out the reason and fix it with effective and easy tricks. Help Center Community Get started with Android Android Privacy Policy Terms of Service Community Policy Community Overview This help content & information General Help Center experience Sep 4, 2024 · Why Android file transfer not working on Mac? If you're experiencing issues with Android File Transfer, it's often because the phone isn't set to the correct file transfer mode. Feb 27, 2024 · Android File Transfer allows the PC to detect your Android device and access its folders. However, you first need to link the two devices, which can be prone to errors. Jun 3, 2017 · Windows Explorer never displays a mounted drive either. Consider a reliable Android File Transfer alternative if you are having difficulty with device connection or file transfer. When using a May 1, 2018 · Annoying popup "The connected device is unable to access data on this device. Oct 4, 2016 · When I connect via USB to my computer, my S7 won't automatically connect any longer. " Phone is on Transfer Media files (MTP) USB Debugging is one. Different devices can have different issues such as ‘ No Android device found ’, ‘ Can’t access device storage ’ or you might see ‘ Could not copy the file ’ etc. When I plug in a USB cable to a computer it only allows charging. Android File Transfer is fairly easy to use, but it can sometimes stop working. Learn how to check your Android version. Mar 27, 2020 · The software, for extra security, backups your data from various sources like iCloud. 1. Jul 25, 2023 · The Device Explorer lets you view, copy, and delete files on an Android device. They are all greyed out. For example, you can reconnect or restart your device, reinstall Android File Transfer, enable USB debugging, or reset network settings on Android. Jun 16, 2025 · Android File Transfer often fails to recognize your Android device on macOS, even when your USB cable works and the device is unlocked with “ File Transfer ” mode turned on. Allow Access to the Android Device – check your phone for a pop-up and select “File Transfer” if prompted. Tap on the USB option in the notification panel and select File Transfer (MTP) mode. It allows you to transfer files between devices including Windows, Mac, Android, and iPhone. Apr 18, 2024 · Find the Samsung file transfer not working when you connect it to PC? There are 7 ways to help you learn how to fix USB file transfer not working on Samsung. It includes file transfer, rooting, installing recoveries, and more. Tap on this notification and select "Transfer files" or "MTP" from the options. Can anyone help? General Fire Tablet Fire Tablet ReplyReplyReply I have this question too + 3 24 Answers20114 Views Top Rated Answers Retrovtx November 30, 2020 at 6:34 PM Are you facing Android file transfer for Mac not working issue on your device? If yes, fix this issue through 7 solutions that are discussed in this guide. After you do this, you can exit your settings page and connect the phone to your computer. 0) to my laptop with Ubuntu, this popup annoys me: "The connected device is unable to access data on this device. Google called Android File Transfer. This issue means your Mac can see the physical connection, but the app can’t start a file transfer session because something is blocking the communication. Having tried both, my device still won't display the ADB Debugging notification. To check if your question is already answered, go to the Pixel Phone Help Center. So, I have discussed all possible solutions that will help you to fix Android file transfer issue. Knowing the reasons why Android File Transfer not working can save you time and effort. You can also read about: Omegle Not Working. Note the storage limit of the stick. Tap on the notification again, and select I'm getting a 'cant access device storage' message when using Android File Transfer. Are you trying to transfer files from your Android phone to your Mac, and getting ‘Can’t Access Device Storage Error’ on MacBook Pro, MacBook Air, Mac Mini, iMac, or any Mac Running on macOS Mar 2, 2023 · With Windows 10 it was very easy to transfer files to and from my Android devices with a PC using a USB cable and File Explorer. Once you have reinstalled Android File Transfer, try connecting your Android again. These issues can affect various Android phones like Samsung Galaxy models when connecting to Windows PCs or Macs. This problem can occur on both Windows and Mac operating systems, which can be frustrating for users who rely on this method to transfer files. Jun 16, 2025 · In case if your Android File Transfer doesn't work, then you might find the following message” Could not connect to device” when it’s connected to the Mac. Then select File transfer / Android Auto. Sep 7, 2024 · Starting with Android 6. Mar 29, 2023 · When an Android device is connected to a PC, the default USB setting is ' No Data Transfer,' which prevents users from transferring files, documents, music, photos, or videos from one device to another. But some people will find that USB file transfer not working only charging or the computer can’t recognize your device. Whatever the reason, here are several options you can try to fix Android File Transfer not working on Mac. To maintain the privacy of your data after the Android file transfer is done, it permanently erases the data from the software. Thanks. Jul 10, 2022 · I miss a step after 2 and before 3: "confirm access on the Android device". How to switch between mobile devices? If you have multiple paired devices, switching between them is easy. The PC may not With a USB cable, connect your device to your computer. Dec 13, 2024 · Simply connect your phone to your computer. Dec 2, 2019 · I am unable to change any of my USB file transfer settings in my Kindle Fire HD 10. Mar 3, 2024 · Join us as we walk you through step-by-step instructions and handy tips to ensure seamless file transfer between your Android device and Windows PC. Discover how you seamlessly transfer your data including contacts, messages, and more from Android to Android using wireless transfer. A notification about USB connection should pop up and from there you should be able to change the USB host to that device and on the other one you should change from charging to file transfer. You may run into errors like "Could not connect Sep 5, 2025 · Need to move photos, videos, or data from one Android device to another? Discover the best ways to transfer files from Android to Android, including USB, Bluetooth, and Wi-Fi methods. Jun 18, 2025 · If you cannot copy or transfer files from your Android phone to your Windows 11/10 PC, here are the causes with the working fixes. Aug 13, 2024 · Connect your phone to DroidKit, you can access internal storage on it, transfer internal storage to your computer/Android device, import files on your phone, or delete unneeded data with ease. Deny Allow. Common problems include unrecognized devices, transfer failures, and connection errors. If you skipped the option to transfer your data during the initial device setup, you may need to return to the setup depending on how long you’ve had your new Android device. Apr 10, 2024 · Connect your Android phone with the computer and then you will have the option to transfer data between Android device and computer. Apr 23, 2025 · To fix Android File Transfer problems, ensure your device is in file transfer mode, check USB connections, and enable USB debugging if needed. And now you can directly access your Android phone’s storage in Windows 11’s File Explorer. We recommend you connect both of your devices to Wi-Fi. If you are using Mac, you need to install an official data transfer program first. I connected it to my PC, but the problem is that I cannot give permission from smartphone to PC to access data because the whole screen is broken and I am not able to click a button to do it. Jul 30, 2023 · An Android phone can store all sorts of files, and you may occasionally want to connect to a Windows PC to move these files. Can't get around this and I've tried everything, how do I get it… Does File Transfer and Image Transfer when connected to a USB port - Corporate-owned dedicated devices not work for you? With a USB cable, connect your device to your computer. Apparently I need to change on my Android cell phone "USB controlled by" from "This device [Android cell phone]" to "Connected device [PC]". You can use the cable or wireless option to transfer data. Pixel is up-to-date, using the same USB-C cable that came with it. Check the transfer mode After you connect the phone, a notification will appear confirming whether you want to allow the connected device to access data on it. Apr 10, 2024 · In this guide, we will show you various methods to fix the issue of USB File Transfer not working between Android device and your PC. On your Android device, swipe down from the top of the screen to access the notification panel. In some cases, an outdated computer system can also lead to Jan 18, 2025 · Why Does This Happen? To understand the delay in syncing, let’s delve into how Phone Link and File Explorer work when they interact with external devices like your Android smartphone. What can you do in File Explorer? Once your mobile device is connected to File Explorer, you can: Browse through folders and files on your Android device. Unlock your Android device and swipe down from the top of the screen to access the notification shade. See Mar 10, 2025 · Put your phone into file transfer mode. com Mar 16, 2020 · Getting the Samsung or Android error:Attention the Connected device can't Access data on your phone? do this now and fix it, also avoid this error later on. Have followed all steps mentioned here and on various forums including microsoft yet nothing is working. When Android File Transfer fails to connect, ensure the Android device is not set up to transfer data correctly. You can also use Phone Link (Windows) or AirDroid (any computer) to connect wirelessly. Instead of using SAF to request access to the entirety of /Android, they instead invoked SAF and requested access to the /Android/data and /Android/obb subdirectories. With a USB cable, connect your device to your computer. I know there's wifi file transfer utilities that I can install, but would highly prefer to add/remove videos via USB/PC. Dec 8, 2022 · If I press the radio button for "connected device", that is, Windows, the phone briefly says "switching role of connected devices", then "couldn't switch". ANDROID FILE TRANSFER WINDOWS 10 NOT WORKING // When you try to copy files such as music, videos and documents from your Windows PC to an Android phone, it could be very simple or there could be Jan 15, 2025 · Try Best Android File Transfer Alternative This app assists inefficient file transfers and nearby sharing between cross-platform devices. Dec 1, 2022 · I keep on getting: "Please connect your Android device with a USB cable to get started" and/or "Try reconnecting or restarting your device", although the hardware connection to my Samsung Galaxy A33 is ok, the cable is ok, and the USB debugging is on. Sep 11, 2022 · Hi, This usually happens when you connect your phone to a PC/laptop and select charing, instead of data transfer for the USB connection. So, apparently, the phone insists on being the USB master, which is going to prevent Windows from accessing the phone's file system. Device manufacturers today have greatly improved the ease of connection between computers and phones to enhance the user experience. Oct 5, 2024 · Microsoft recently brought the ability to seamlessly transfer files between Windows 11 and Android phones via Phone Link. Feb 20, 2025 · 1 The standard remedy would be to try changing cables (some are power only with no data), and try changing the connection modes (File transfer / Android Auto, USB tethering, MIDI, PTP, etc. Simply tap Allow. See full list on tenorshare. Jun 21, 2024 · Unable to locate the data folder on your Android device? Here are a few proven methods to access Android data folder to modify or edit the files as you want. If you need to use the Android phone in a hurry, download Android Unlock to bypass the lock screen on your Android device. On your PC: Open Settings. On your device, tap the "Charging this device via USB" notification. MTP is handy for browsing media files (like those in your If you are facing issues with file transfer and getting errors becoming the reason for Android File Transfer not working, explore this guide to learn why and access 8 leading solutions. Dec 13, 2024 · Learn how to fix file transfer not working Windows 10 and 11. When i try to change it to 'Connected device' it says 'Couldn't' Switch'. To make it, you need to download and install the Android File Transfer app on your Mac, connect your device with your Mac, then you can browse the files and folders on your Android device and copy files. Alternatively, buy a USB stick with a C Type connection for transfers, but remember the storage limit. To fix the Android connection issue, you can first apply some tips. Every time that I connect via USB my not-rooted Galaxy S6 (SM-G920F with stock Android 7. May 4, 2022 · Just install the app on your Mac, make sure you have the phone’s USB cable and follow these steps: Connect the Android Device using the USB cable – open MacDroid, go to Devices and connect the phone. Jan 4, 2025 · Connect your Android device to your Windows PC using the USB cable. Not sure with which Android version that started, but when I connect an Android-11 device here (to my Linux machine) I also get an empty folder – until I confirm the PC is allowed to access the device. Oct 12, 2023 · To reinstall Android File Transfer on your Mac: drag the Android File Transfer icon to the Trash from Finder, go to the official Android File Transfer website, download and install the app. Jan 30, 2020 · The setting should currently be set to "No data transfer," however, you'll want to enable the "File transfer" or "Transferring files" option. Additionally, third-party software may disrupt the functioning of the Android File Transfer app. On your smartphone, tap twice on the "Charging this device via USB" notification. However, users can change that to get their preferred USB mode as default on their Android device. Before the issue, when the user connected the device to the PC, they were able to see the option "File transfer / Android auto". Feb 10, 2025 · What to do if Android File Transfer can’t access device storage? Check our article and you’ll find out how to solve this problem without any hassle. The "Android File Transfer" app worked ok with the macOS 12 (Monterey). A file transfer window will open on your computer. This means that you won't be able to view or modify these folders with Files by Google or any similar file viewer app. Normally, when you plug your Android device into a Windows PC, it will recognize it as an MTP (Media Transfer Protocol) device. Transfer files between your mobile device and PC wirelessly. However, Google's Android team took the initiative to ensure smooth file transfer between a Mac and Android through its dedicated Android File Transfer tool. Jul 28, 2023 · Fix It Now Android File Transfer is used to transfer files from Android to Mac generally. Oct 27, 2025 · Getting “An unexpected error is keeping you from copying the file”? Learn easy fixes to solve file copy errors in Windows and move your data without issues. . This also offers the highest data transfer The standard technique for putting a Motorola phone (both E & G) in File Transfer mode is: Plug it into a desktop USB port Swipe from the top to get the menu there Scroll to the bottom of the menu Tap on menu item: "Android System * Charging connected device via USB" Choose Use USB for then select "File Transfer" Phone icon will appear under "This PC" and you can drill down into the phone like The error message "Can't access device storage, Make sure that your device is unlocked and 'File Transfer' or 'MTP' mode is selected" can be solved using the Due to the latest device launch, we expect to receive higher contact volume than normal. Instead, it puts up a screen that says "Allow access to your data. Sometimes Chrome tries to access USB devices and blocks the Android File transfer. I just moved to Windows 11, and this method of file transfer no longer works. 3. Open, copy, move, rename, or delete files. If it still isn’t working, feel free to move on to the next solution. 6 days ago · This article resolves your Android File Transfer no android device found issue. To do this, follow these steps: Connect your Android device to your computer using a USB cable. When you enable certain connection types, such as File transfer or USB storage, you may be allowing unauthorized access to your device’s data. " (see photo) i am forced to May 23, 2023 · There are numerous reasons why the Android File Transfer stops working on Mac devices. 0, device connections through the USB port are now set to the charge-only mode by default. I have enabled USB Debugging and From USB Option enable File Transfer also still I am not able to connect but if i Select PTP from USB Options it work fine but it is only for Picture Sharing. Fix 6: Utilize a USB Device Use a USB stick with USB-C compatibility to transfer files from your PC to the stick, and then to your Pixel device. Sep 7, 2024 · [Fix] Samsung phone cant transfer files via USB. It uses Microsoft’s new Cross Device Experience Host to bridge the gap between Windows and Android devices. Aug 8, 2024 · USB Debugging on your Android phone lets you access all the data of your device that can be used for various purposes. This article provides you with solutions and alternative. Jun 26, 2025 · Learn how to set up your Android device and get guidance on transferring data from your old phone to a new one in our helpful guide. Quit Google drive, Dropbox, OneDrive, Preview (for macOS Ventura) or any other app that might be reading USBUninstall 'Android File Transfer' by Google if it keeps popping up everytime you connect to vour Android device. Jun 20, 2021 · One of the best things about your Android phone is the ability to transfer its media to a computer. If File Sep 11, 2023 · However, there are times when you may encounter issues with Android file transfer, such as the Samsung Galaxy file transfer not responding or working after you have connected the two devices. Smart Switch Eventually comes back with Failed to connect to the device. ). May 4, 2025 · Are There Any Security Risks Associated With Using USB Connection Settings On Android? Yes, there are potential security risks associated with using USB connection settings on Android. Sep 15, 2022 · This guide will show you how to fix the Android device not being recognized by the PC, resulting in USB File Transfer not working. Nov 22, 2024 · To find your Android phone files on a PC, connect your phone to your PC with a USB cable, and tap the notification that says Charging this device via USB. Oct 31, 2024 · Classic and fast: Data exchange via cable The simplest and quickest method of connecting an Android device to your Windows PC is the classic USB cable. Once you connect your Android phone to PC, a prompt appears on your phone asking permission to transfer files. Dec 4, 2024 · Following this, get the file transfer tool and try again. However, sometimes you may face an issue when the app can’t connect your phone to your Mac, making the file transfer process problematic. Aug 11, 2025 · 1. Jul 17, 2019 · How to Fix Android File Transfer Not Working While most of the features on your Android device usually remain stable, there are times when they behave abnormally due to various reasons. Causes, Solutions, Alternatives We all hope for smooth navigation, but sometimes due to the Help Center Community Get started with Android Android Privacy Policy Terms of Service Community Policy Community Overview This help content & information General Help Center experience Dec 22, 2023 · Why Android USB file transfer not working Windows 10/11? When you need to back up Android data or want to manage the files on PC, transferring files from Android device to the computer via a USB cable is an available way. The Phone displays the "Attention The connected device is unable to access data pm this device. One of the common issues amongst Android users is the Android file transfer feature is not working anymore on their devices. iSkysoft Phone Transfer software ensures that you have chosen just the right software. If you don’t receive it, check the notifications bar, and tap on USB for file transfer, or any similar entry there. To change the USB connection type to allow file transfers, swipe down from the top of your home screen and touch the Charging this device via USB notification. Look for a notification that reads "USB for file transfer" or something similar. Usually this works without a hitch, but it can be frustrating if your device isn't detected. 0 Pie) screen was broken so I wanted to get data from it. Jun 5, 2024 · In most cases, when you connect Android device to Mac, you rely on Android File Transfer. However, file manager developers quickly found a workaround that let their apps prompt the user to grant access to the /Android/data and /Android/obb folders. It's useful when examining files your app creates or if you want to transfer files to and from a device. Oct 27, 2024 · If the USB settings on your Android device are incorrect, you may need to change them to enable file transfer. May 1, 2021 · 0 My smartphone (Android 9. Use it to drag files. Both methods support the same data. To sum up, if you don't want to suffer a data loss, we highly suggest you to try Broken Android Data Extraction to access the files on the locked Android from PC. On your device, tap the 'Charging this device via USB' notification. I tried taking help from their tech support, but nothing worked out and Oct 8, 2023 · I recently purchased nothing phone 2 and tried to backup my data by connection to USB to my PC, It doesn’t show in This PC Section any storage connected. Note: Most device data is not visible unless you are using a rooted device or an emulator with a standard Android (AOSP) system image, not one of the Google APIs or Google Play system images. Mar 22, 2022 · Unable to connect your Android device with a PC? We will share with you 5 methods to troubleshoot and fix your Android phone not connecting to PC. Users must explicitly grant permission for such interactions to access the device and its content over a USB connection. Read below to know how. May 19, 2023 · Android File Transfer is the data transfer service between the Mac computer and Android devices. Once the USB connection has been made, it should pop up in file transfer mode automatically. Sep 26, 2025 · Plug one end of a USB cable into your phone and the other into your PC, Mac, or Chromebook, then choose "File Transfer" to connect. Fix Attention the Connected device can't Access data on your phone error for any Samsung or Android based device out there. Check the USB cable. Lawrence0IQ Sep 7, 2024 mtp connection issue mtp device not showing its storage storage access usb file transfer File transfer not working is a very common issue in Android devices. May 4, 2023 · If your Android device is not recognized from Windows 10/11, continue reading below. If you don’t see the notification, try disconnecting and Jul 3, 2025 · Optimize Android USB connection settings to enhance developer tools, enable secure debugging, and speed up data transfers—your guide to best practices Aug 30, 2023 · That's all for how to access a locked Android phone via USB. When you have problems with Android File Transfer, it is often due to errors, wrong settings or faulty cables or USB ports. You need an internet connection to copy data from one device to the other. Other USB options. May 18, 2023 · Transferring files between macOS and Android devices can be troublesome because of the lack of native support. Jun 10, 2024 · I'd like to inform you that, due to a new restriction that came with Android 11, the /Android/data (and obb folder) folder is now inaccessible to all apps. When the Android device transfer failure such as the If you skipped the option to transfer your data during the initial device setup, you may need to return to the setup depending on how long you've had your new Android device. cpk gn1je53 gxsza vfqn elzl g9n pt mcjlwoy o8xtj xss3fc